Privacy Policy
How we collect, use, and protect your information.
Last Updated: April 2, 2026
Introduction
All Concepts Exteriors LLC ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website allconceptsexteriors.com or use our services.
By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
Information You Provide Directly
When you fill out a contact form, request a free estimate, or communicate with us, we may collect:
- Name
- Email address
- Phone number
- Zip code
- Property address
- Details about your roofing, siding, window, or deck project
- Any other information you choose to provide
Information Collected Automatically
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on pages
- Referring website
- General location (city/region based on IP)
Cookies and Tracking Technologies
We may use cookies, web beacons, and similar technologies to improve your experience, analyze website traffic, and understand how visitors use our site. You can control cookies through your browser settings.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and requests for estimates
- Schedule inspections and service appointments
- Provide roofing, siding, window, and deck services
- Communicate with you about your project
- Send appointment reminders and follow-ups
- Improve our website and services
- Comply with legal obligations
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information with:
- Service providers who help us operate our business (e.g., website hosting, email services, CRM systems)
- Insurance companies when assisting you with a storm damage claim (only with your consent)
- Legal authorities if required by law or to protect our rights
SMS/Text Message Consent
If you provide consent to receive SMS or text messages from All Concepts Exteriors LLC, you agree to the following:
- We may send appointment reminders, project updates, and follow-up messages
- Message frequency: No more than 2-4 messages per month
- Message and data rates may apply
- You can opt out at any time by replying STOP
- For help, reply HELP or contact us at info@allconceptsexteriors.com
We do not share your phone number or SMS consent with third parties for marketing purposes.
Your Rights and Choices
You have the right to:
- Access the personal information we have about you
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent for SMS messages at any time
To exercise any of these rights, contact us at:
- Email: info@allconceptsexteriors.com
- Phone: (541) 639-7911
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
Third-Party Links
Our website may contain links to third-party websites (e.g., financing partners, review platforms). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
Children's Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us:
All Concepts Exteriors LLC
1141 SE Centennial CT, Unit C, Bend, OR 97702
Phone: (541) 639-7911
Email: info@allconceptsexteriors.com